Web & Tech
Chatbot and AI
The importance of communicating with new customers
Integrating chatbots into your e-commerce means significantly improving the performance of online shopping.
From the commercial introduction of bots to date, it is estimated that most of the information (over 80%) provided on e-commerce is now provided by an artificial intelligence system.
Setting up dedicated funnels allows users to provide real-time information on shipments, costs and shop news with a huge saving of time for those who manage the platform.
stimulus to deepen
Using the artificial intelligence of chatbots, it is possible to provide detailed information by shortening the distance between user and company by creating an immediate, even motivational, connection.
At the same time, the intelligent conversation software used by Key-One allows you to generate a database of information on users who interact with chatbots, an aspect of fundamental importance in the world of online sales to set up marketing automation communications and dedicated offers.
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