{"id":72088,"date":"2022-09-18T15:08:22","date_gmt":"2022-09-18T13:08:22","guid":{"rendered":"https:\/\/www.key-one.it\/?p=72088"},"modified":"2022-09-18T19:17:56","modified_gmt":"2022-09-18T17:17:56","slug":"digital-payment-recurring-payments-and-installment-payments-for-e-commerce","status":"publish","type":"post","link":"https:\/\/www.key-one.it\/en\/digital-payment-recurring-payments-and-installment-payments-for-e-commerce\/","title":{"rendered":"Digital payment: recurring payments and installment payments for e-commerce"},"content":{"rendered":"<p>Today, the most popular <strong>digital payments<\/strong> are <strong>recurring payments<\/strong> and <strong>installment payments<\/strong>, a reality that is increasingly increasing the <strong>e-commerce<\/strong> business and beyond.<\/p>\n<p>The <strong>recurring payment<\/strong> is generally proposed for the sale of a <strong>subscription<\/strong> service to be renewed every certain amount of time, for example every week, every month, every six months or once a year.<\/p>\n<p>On the other hand, the <strong>payment by installments<\/strong> is a type of payment that in most cases concerns both <strong>high-cost<\/strong> and <strong>low-cost<\/strong> <strong>products<\/strong> or <strong>services.<\/strong><\/p>\n<p>If a customer decides to <strong>pay an amount in installments<\/strong>, he does so because this method of payment makes him safer due to the possibility of paying a small amount. With the payment in installments, the customer can take advantage of his purchases without stopping over time, as if he had paid in full for the service, instead carrying out his transactions gradually.<\/p>\n<p>To attract customers, an e-commerce could offer an <strong>installment payment plan<\/strong> with a subscription that can be interrupted when it sees fit. By adopting a &#8220;<strong>consumer oriented<\/strong>&#8221; approach, the customer avoids the dreaded <strong>automatic renewal<\/strong>, asking him at the appropriate time by <strong>e-mail<\/strong> to proceed with his payment.<\/p>\n<p>The <strong>subscription,<\/strong> which can be terminated at the customer&#8217;s decision, compliance with the <strong>security criteria<\/strong> of a site and <strong>payment gateways<\/strong>, make e-commerce a reliable and democratic service.<\/p>\n<p><strong>Recurring payments<\/strong> and <strong>installment payments<\/strong> ensure <strong>business<\/strong> growth, reducing <strong>administrative costs<\/strong> and allowing store owners to know very important details about their <strong>customers&#8217; behavior.<\/strong> How? By doing an <strong>RFM analysis<\/strong>: it is a technique that <strong>segments customers<\/strong> and focuses on the number of the best customers, examining how much each customer has purchased in the last period <strong>(recency),<\/strong> the stability with which the customer buys <strong>(frequency),<\/strong> and his spending media <strong>(monetary).<\/strong><\/p>\n<h2>The recurring payment for an e-commerce: strategies and advantages for customers and platforms<\/h2>\n<p><strong>Recurring payment<\/strong> is a solution that generates many benefits to <strong>e-commerce<\/strong> platforms that sell subscription services.<\/p>\n<p>For those who work with subscriptions, therefore, it would be useful to follow the so-called &#8220;<strong>subscription model<\/strong>&#8220;, a <strong>marketing strategy<\/strong> that ensures a constant <strong>flow of revenue<\/strong> and customer <strong>loyalty.<\/strong><\/p>\n<p>The <strong>subscription model<\/strong> is divided into two branches:<\/p>\n<ul>\n<li>the <span style=\"text-decoration: underline;\"><strong>replenishment model<\/strong><\/span>: it is based on the concept of convenience and allows customers to <strong>order in advance<\/strong> the purchases they are interested in, without repeating the operation when they need it again.<\/li>\n<li>the <span style=\"text-decoration: underline;\"><strong>discovery model<\/strong><\/span>: it is a strategy aimed at surprising the customer with<strong> new gifts<\/strong> every month, such as offering, together with the service already purchased, another <strong>additional service<\/strong> for a set period of time.<\/li>\n<\/ul>\n<p>Among the <strong>advantages<\/strong> of the <strong>subscription model<\/strong> are: revenue flow forecasts, reduction of customer acquisition costs (it is often cheaper to meet the needs of an existing customer than to acquire new customers), and brand strengthening through different touchpoints (contact channels between company and customer).<\/p>\n<h3>The benefits of recurring payment for e-commerce<\/h3>\n<p>The <strong>advantages<\/strong> for an <strong>e-commerce<\/strong> that offers <strong>recurring payments<\/strong> are many. Here is a list:<\/p>\n<ul>\n<li>Offer <strong>more scalable services<\/strong><\/li>\n<li>Avoid <strong>non-payment<\/strong> of customers<\/li>\n<li>Incentive customer <strong>loyalty<\/strong><\/li>\n<li>Simplify <strong>transactions<\/strong><\/li>\n<li>Estimate <strong>future revenue<\/strong><\/li>\n<\/ul>\n<p>But which are the useful <strong>providers<\/strong> to offer users the possibility to choose the method of <strong>recurring payment<\/strong> on an <strong>e-commerce<\/strong>? Here are a couple of well-known names and their <strong>advantages:<\/strong><\/p>\n<ul>\n<li><strong>MoonClerk:<\/strong> it is a provider with a <strong>simple and fast configuration<\/strong>, it does not require a commercial account or coding intelligence to be used. It works on both mobile and desktop.<\/li>\n<li><strong>Braintree:<\/strong> Used by platforms such as Airbnb and Uber, this popular provider accepts numerous credit cards such as PayPal, Bitcoin, Android Play, Apple Play, Venmo, ACH, Union Pay. Braintree has very efficient <strong>reporting tools<\/strong>, has several <strong>multi-currency options<\/strong>, as well as many add-ons, but the feature that appeals to ecommerce managers is the fact that it doesn&#8217;t charge any <strong>fees<\/strong> for the first $ 1,000,000.<\/li>\n<\/ul>\n<p>Finally, we remind you that the <strong>providers<\/strong> of <strong>recurring payments<\/strong> offer the possibility for users to retrieve the <strong>cart page<\/strong> that is often abandoned before making a transaction. This allows you <strong>not to repeat all the previous steps<\/strong> to complete the online purchase.<\/p>\n<h2>Installment payments for e-commerce: the Buy Now, Pay Later method<\/h2>\n<p>Even the <strong>installment payments<\/strong> for <strong>e-commerce<\/strong> reserve many <strong>advantages<\/strong> both from an economic point of view and from a technical and managerial point of view.<\/p>\n<p>The <strong>convenience, security, business<\/strong> of an <strong>online shop<\/strong> can reach levels of excellence, thanks to the<strong> payment in installments<\/strong>, which is able to make merchants intercept <strong>new potential customers<\/strong> and also to <strong>build loyalty<\/strong><strong>\u00a0acquired\u00a0<\/strong><strong>customers<\/strong>. Let&#8217;s see how.<\/p>\n<p><strong>Payment in installments<\/strong> is part of the <strong>Buy Now<\/strong>, <strong>Pay Later<\/strong> logic.<\/p>\n<p>The <strong>deferral of online and offline payments<\/strong> is an innovative service offered by specialized companies that undertake to manage the transaction on behalf of merchants.<\/p>\n<p>The <em><strong>Buy Now Pay Later<\/strong><\/em> is a very <strong>fast<\/strong> and above all <strong>free<\/strong> payment method for the buyer; it is also a very flexible method because the user can choose how many <strong>installments to defer<\/strong> his payment. In all this, there are no <strong>economic risks<\/strong> for the merchant, because thanks to the specialized companies that offer the service in installments, he is able to immediately <strong>collect<\/strong> the amount due to him for the sale made.<\/p>\n<p>The global success of the <strong>installment payment method<\/strong> is demonstrated by the recent announcement by <strong>Apple,<\/strong> which from the second half of 2022, in conjunction with the launch of the new iOS16 operating system, will begin selling its products with the <em><strong>Buy Now, Pay Later<\/strong><\/em> formula. without interest or additional costs. The <strong>Apple Pay<\/strong> application will allow payments through the <strong>Mastercard network<\/strong>.<\/p>\n<h3>Payment in installments in practice: what an e-commerce must do to offer innovation<\/h3>\n<p><strong>Which installment payment systems to use<\/strong> with platforms like Magento2, Shopify, WooCommerce, Prestashop, Opencart, Salesforce?<\/p>\n<p>Among the<strong> most well-known providers<\/strong> that <strong>provide payment systems in installments<\/strong> are <strong>Scalapay,<\/strong> a very popular Italian service in the sports and fashion sector, <strong>Clearpay<\/strong> which is the most popular Australian fintech, and again <strong>Klarna<\/strong> which records about 2 million transactions per day.<\/p>\n<p>It is important to remember that the <strong>Buy Now, Pay Later<\/strong> method is not just an <strong>e-commerce<\/strong> strategy. In fact, one of the fundamental secrets for increasing <strong>brand awareness<\/strong> and <strong>brand reputation<\/strong> is to merge the <strong>digital experience<\/strong> with the <strong>physical experience<\/strong>, thus adopting a <strong>multi-channel<\/strong> approach.<\/p>\n<p>If a brand has the opportunity to offer <strong>BNPL<\/strong> both <strong>online<\/strong> and in a <strong>physical store<\/strong>, it certainly has more opportunity to be chosen by customers, because it automatically offers them the opportunity to improve their<strong> shopping experience<\/strong>.<\/p>\n<h2>Who chooses payment in installments? Here is the target to keep an eye on<\/h2>\n<p><strong>Payment in installments<\/strong> via <strong>e-commerce<\/strong> is mainly chosen by <strong>generation Y and Z<\/strong>.<\/p>\n<p>Young and very young people, although very attracted to <strong>online purchases and subscriptions,<\/strong> do not always have a substantial economic availability, and for this reason, in recent years they have shown themselves increasingly interested in products and services that can be <strong>purchased in small installments<\/strong>.<\/p>\n<p>Generally, faced with a large amount to pay in a single solution, <strong>millennials<\/strong> and <strong>zoomers<\/strong> visit an e-commerce, reaching the <strong>cart page<\/strong> but then abandoning it. With products and services <strong>payable in installments<\/strong>, this is not the case. The behavior of potential customers is therefore directed towards the goal of the sale, making the new generations conclude the <strong>online purchase cycle<\/strong>.<\/p>\n<p>It therefore follows that <strong>payment in installments<\/strong> favors an <strong>increase in the conversion rate<\/strong> and <strong>the value of the average shopping cart<\/strong> of an <strong>e-commerce.<\/strong><\/p>\n<p>Finally, as already mentioned above, the <strong>shopping experience<\/strong> offered by <strong>payment in installments<\/strong> is a better experience if the customer has both an e-commerce and a physical store available, but also when, using their<strong> tokenized card<\/strong>, he does not need to enter his details every time he pays an amount. Thanks to the efficient features of the providers, the <strong>data useful for the payment<\/strong> are already stored on the <strong>e-commerce cart<\/strong> after the transaction of the<strong> first installment<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, the most popular digital payments are recurring payments and installment payments, a reality that [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":71486,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[94,347,95,338],"tags":[402],"class_list":["post-72088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consulting-and-strategy","category-digital-en","category-digital-marketing-en","category-ecommerce-en","tag-e-commerce-en"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Everything you need to know about Digital Payment: from recurring payments to installment payments. 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